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In a Downturn, Focus on Existing Customers — Not Potential Ones

In a Downturn, Focus on Existing Customers — Not Potential Ones

The markets are down, currencies are down, and inflation is up. While every downturn is different, these signals are familiar…
How to Convince Yourself to Do Hard Things

How to Convince Yourself to Do Hard Things

Ask anyone how they’re feeling these days and chances are they’ll reply with some version of “exhausted.” We’re tired of operating…
When Should Your Company Develop Its Own Software?

When Should Your Company Develop Its Own Software?

Every company needs and uses software, and some is a significant driver of business success. But as small companies grow…
When Autonomy Helps Team Performance — and When It Doesn’t

When Autonomy Helps Team Performance — and When It Doesn’t

How much autonomy is too much autonomy? While some companies take a rigid approach to assigning tasks, it’s become increasingly popular to allow…